YEKai Logo

Customer Feedback Analyzer

Turn customer feedback from all channels into product insights.

Agent Details

Aggregates feedback from surveys, reviews, support tickets, and social media. It uses NLP to identify key topics, sentiment, and feature requests, providing your product team with a clear, prioritized list of what to build next.

Category

Analytics

Capabilities

  • Text Analytics
  • Topic Modeling
  • Sentiment Analysis
  • Feature Request Tracking

Setup Instructions

1. Connect your feedback channels (SurveyMonkey, App Store reviews, etc.).

2. The agent will automatically categorize and analyze incoming feedback.

3. Explore insights on the central dashboard.